FOR PROVIDERS | CLIENT DELIVERY
Your client told you they were ready. Nobody tested if that was true.
For MSPs, staffing firms, payroll service, direct sourcing, RPO, service integrators, and technology providers.
The RFx to you what the client said they wanted. It didn’t tell you how their processes actually run, or wether their people can absorb the change. You that out in discovery – or in week 6 of implementation , when it’s expensive. And the outcome gets attributed to your solution.
Which one sounds like you?
Technology Provider
When a customer stalls at 50% adoption, what is your process for diagnosing why?
Service Provider
When your client asks at the QBR what value your program is delivering, what do you show them?
Consulting or SI
What does your post go-live governance offering look like?
From pursuit to delivery.
DURING THE PURSUIT
Read client readiness before you scope.
Define the future state before you price it.
Test solution fit on real workflows.
Make client commitments visible.
DURING DELIVERY
Bring operational detail into design.
Add implementation help when you need help.
Work through adoption barriers.
Show evidence it worked.
Start the readiness conversation with your client.
The free Self-Check covers preparing to decide on direction, select a provider, and succeed with the solution. It is self reported and doesn’t verify organization-wide readiness or predict success.
Three ways to work with us.
Diagnostic
From $15,000, credited toward the work we agree.
Examine a defined readiness or delivery issue and identify the work needed.
Sprint
Starts at $5,000
A defined deliverable, such a readiness preparation, conducting discovery and solution design, adoption planning, or a creation or management of a project plan.
Embedded
Starting at $3,000 per month
Work alongside your provider and client teams to carry out changes, review progress, and address issues on an agreed rhythm.
Independent, and clear about who sees what.
We do fee-based work for providers and advise buyers on a vendor-neural basis. For client-facing work, we agree up front who commissions it, who sees the findings, and how confidentiality is handled. Our read covers the evidence, including where your service or technology needs attenton.
We don’t just consult. We solve.
In a pursuit right now, or an implementation or program not going the way it should?
We’re happy to talk it through. No pitch, no obligation.